One of DMR’s three core values is satisfied employees.
At DMR, we know that a crucial prerequisite for having satisfied customers is having skilled and committed employees. We therefore work systematically to ensure that our employees perceive DMR as an attractive workplace. As part of this, we continuously focus on employee satisfaction within DMR.
We do this, among other things, by:
- continuously carrying out workplace assessments and working actively with our internal working environment, including our management system, which is certified in accordance with ISO 45001:2018.
- developing a range of company policies, including policies aimed at preventing stress.
- conducting annual employee satisfaction surveys among all employees.
- delegating responsibility to individual employees as much as possible, while also listening to employees’ good ideas and suggestions for improvements to our work routines and procedures.
- delegating responsibility and authority to those who “can and want to.”
In 2025, following tradition, we conducted an anonymous digital employee satisfaction survey among the company’s employees. The survey concludes with two questions, which employees rate on a scale from 0–10. Based on these responses, an NPS value (Net Promoter Score) is calculated, providing a systematic and standardized way of assessing and comparing customer satisfaction across companies.
In general, an NPS between –100 and 0 is considered poor, 0–50 good, and above 50 excellent. The calculated NPS values for DMR in 2025 are shown below, together with the percentage of responses scoring 7–10.
| Questions in the employee satisfaction survey | NPS – total | Percentage scoring 7–10 |
| “On a scale from 0 to 10, how likely are you to recommend DMR as a good place to work?” | 71 | 96 % |
| “How likely are you to recommend our products or services to a friend or colleague?” | 80 | 98 % |
